Rooster Privacy Policy

At Rooster Online Casino, we respect your privacy and are committed to protecting the personal data you share with us when you visit rooster.bet, register an account, or use any of our gaming and sportsbook services. This Privacy Policy explains what information we collect, how we use it, who we may share it with, and the choices available to you. By creating an account with Rooster Online Casino, you confirm that you have read and understood this policy and consent to the practices described below.

Who We Are

Rooster is operated by Novatrix SRL, a company registered in Cartago, Costa Rica, and licensed by the Government of the Autonomous Island of Anjouan, Union of Comoros, under licence No. ALSI-202508056-FI2. When you search for rooster bet casino or casino rooster bet, you are looking for our officially licensed platform at rooster.bet. We act as the data controller for the personal information processed through our website, mobile web platform, and downloadable app.

Information We Collect

We collect several categories of information to provide, secure, and improve our services. Whether you are logging in through rooster bet casino login or registering for the first time, we gather:

We collect registration details such as your name, date of birth, email address, phone number, and country of residence
We collect identity verification documents, including passport details, identity cards, proof of residence, and source-of-funds statements, where required for KYC compliance
We record your financial and transaction data, including deposit and withdrawal history, payment method details, and currency preferences
We track your gaming activity, including games played, wagers placed, bonus usage, and wagering progress, to improve our services and enforce our bonus policy
We automatically collect technical information such as your IP address, device type, browser, and operating system
We may collect communications you send to our support team via live chat or email

Information From Promotions and Bonuses

When you claim a welcome bonus, reload offer, or free spins, we may process additional data related to the promotional code used, deposit amounts, and compliance with our bonus terms, including eligibility checks related to restricted jurisdictions.

How We Use Your Information

Here at Rooster, we use your personal data for the following purposes:

We use your data to create and manage your account and verify your identity
We process your information to facilitate deposits, withdrawals, and other payment transactions
We use your activity data to detect fraud, prevent multiple account registration, and protect against abuse of bonuses such as those searched under rooster bet casino no deposit bonus
We analyze gameplay data to personalize your experience and improve our game offering
We use your contact details to send service communications, account alerts, and, where permitted, marketing offers
We retain records to comply with legal, licensing, and anti-money laundering obligations

Legal Basis for Processing

We process your personal data based on the necessity of performing our contract with you, compliance with our legal and licensing obligations, our legitimate interests in preventing fraud and securing our platform, and, where applicable, your consent for marketing communications. You may withdraw consent for marketing at any time by contacting our support team.

Sharing Your Information

Our Rooster platform does not sell your personal data. However, we may share your information with:

We share data with payment providers to process deposits and withdrawals through Visa, Mastercard, Apple Pay, Google Pay, bank transfer, and supported cryptocurrencies
We share information with identity verification providers to complete KYC checks
We disclose data to regulators, including the Offshore Finance Authority of the State of Anjouan, where legally required
We may share data with fraud prevention services to detect overlapping IP addresses or duplicate accounts
We may share information with professional advisors, auditors, or law enforcement where necessary

International Data Transfers

Because our Rooster Online Casino serves players across multiple regions, including Canada, New Zealand, Norway, Italy, and Arabic-language markets, your data may be transferred and processed in countries outside your country of residence. We take appropriate steps to ensure such transfers are protected by adequate safeguards.

Data Retention

We retain your personal data for as long as necessary to provide our services, comply with legal and regulatory obligations, resolve disputes, and enforce our agreements. Where your account becomes dormant for 12 consecutive months, we retain your data while a monthly administrative fee applies to any positive balance, as described in our Terms and Conditions. If you request account closure, we may still retain certain records where required by law.

Cookies and Tracking Technologies

We use cookies and similar technologies to operate our website, remember your preferences, and understand how players interact with our games and promotions, including offers found under rooster casino no deposit bonus codes. You can manage cookie preferences through your browser settings, although disabling certain cookies may affect site functionality.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

You have the right to request access to the personal data we hold about you
You have the right to request correction of inaccurate or incomplete information
You have the right to request deletion of your data, subject to our legal retention obligations
You have the right to object to or restrict certain processing activities
You have the right to withdraw consent for marketing communications at any time
You have the right to lodge a complaint with a relevant data protection authority

To exercise any of these rights, you may contact us using the details provided below, and we will respond in accordance with applicable law.

Data Security

We implement technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your data, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Age Restrictions

Our services at Rooster Online Casino are intended only for individuals who are at least 18 years old, or the legal age of majority in their jurisdiction. We do not knowingly collect personal data from minors, and any account found to belong to an underage individual will be closed immediately.

Restricted Territories

We do not offer our services to residents of certain restricted countries, as outlined in our Terms and Conditions. If you access our platform from a restricted location, including through a VPN, which is strictly prohibited, we reserve the right to suspend your account and decline processing of further personal data beyond what is necessary for compliance purposes.

Third-Party Links

Our website may contain links to third-party websites, including payment providers and affiliate partners. We are not responsible for the privacy practices of these third parties, and we encourage you to review their respective privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We encourage you to review this page periodically. Continued use of our services after any changes indicates your acceptance of the revised policy.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact our support team at [email protected], or reach out via our 24/7 live chat, staffed by human agents. We at Rooster are committed to addressing your privacy concerns promptly and transparently.