Rooster Cookie Policy

At Rooster, we use cookies and similar technologies to operate rooster.bet, keep your account secure, and make your visits to our casino smoother and more personalised. This Cookie Policy explains what cookies are, why we use them, and how you can manage your preferences when you play at Rooster Casino. By continuing to browse or use our services, you agree to our use of cookies as described below, unless you have adjusted your browser or device settings to refuse them.

What Cookies Are

Cookies are small text files that are placed on your computer, phone, or tablet when you visit our website. They allow our platform to recognise your device, remember your preferences, and support the proper functioning of features such as login sessions, language selection, and game loading. We at Rooster also use related technologies, including local storage and pixel tags, which serve similar purposes to cookies and are covered by this policy.

Why We Use Cookies

We rely on cookies for several purposes connected to running a secure and functional online casino. Our use of cookies helps us verify that you are logged in correctly, keep you signed in across pages, and protect your account from unauthorised access. We also use cookies to remember your chosen localisation, whether English, English CA, English AU, English NZ, Norsk, Italiano, Francais CA, or Arabic, so that you do not need to reselect it on every visit.

Cookies additionally allow us to understand how visitors interact with rooster.bet, which pages are popular, and where technical issues may occur. This information helps our team improve site performance, loading speed, and the overall stability of our desktop web, mobile web, and downloadable app versions.

Essential Cookies

These cookies are strictly necessary for our website to function. Without them, features such as account login, secure navigation, and access to the cashier cannot operate properly. Essential cookies do not require separate consent because they are fundamental to delivering the services you request when visiting Rooster.

Functional Cookies

Functional cookies remember your choices, such as your preferred currency among EUR, USD, NOK, AUD, NZD, CAD, JPY or supported cryptocurrencies, and your interface language. We at Rooster use these cookies to make your return visits more convenient, reducing the need to re-enter settings each time you log in.

Analytics and Performance Cookies

Our analytics cookies collect aggregated information about how visitors use rooster.bet, including which game categories, such as Slots, Live Casino, Jackpot, or the Sportsbook, are most frequently viewed. We use this data in an anonymised or pseudonymised form to identify technical errors, measure traffic patterns, and plan improvements to our game lobby and navigation structure.

Marketing and Advertising Cookies

We may use marketing cookies to measure the effectiveness of our promotional campaigns and to avoid showing you repetitive or irrelevant advertising. These cookies may be set by us or by carefully selected third-party partners who assist with advertising delivery. Where required by applicable law, we will request your consent before activating non-essential marketing cookies.

Third-Party Cookies

Some cookies on our site are placed by trusted third parties, including payment providers, game studios, and analytics services. For example, when you access live dealer content from studios such as Pragmatic Play Live, Creedroomz, or Winfinity, those providers may set their own cookies to ensure the live stream functions correctly. We do not control these third-party cookies directly, and we encourage you to review the relevant third party's own cookie or privacy notice for further detail.

How Long Cookies Remain on Your Device

Cookies used across our platform fall into two broad categories based on duration:

  • Session cookies, which are temporary and are automatically deleted once you close your browser or app.
  • Persistent cookies, which remain on your device for a set period, ranging from days to a year or more, unless you delete them manually.

We review retention periods periodically to ensure that cookies are not kept longer than necessary for the purposes described in this policy.

Managing Your Cookie Preferences

You can control or disable cookies at any time through your browser or device settings. Most browsers allow you to block all cookies, accept only certain types, or receive a notification before a cookie is stored. Please note that disabling essential cookies may affect your ability to log in, access the cashier, or use certain features of our casino, sportsbook, or loyalty tools.

Our Rooster platform does not currently rely on a VPN-based access model, and as part of our registration process you confirm that you are not using a VPN; this is separate from cookie consent but is mentioned here for transparency, since some cookie-based security checks are used to detect irregular account activity, including overlapping IP addresses between accounts.

Browser-Level Controls

Most modern browsers provide a cookie management section within their settings menu. There, you can typically view, delete, or block cookies from specific domains, including rooster.bet. We recommend consulting your browser's help documentation for exact steps, as these vary between providers and versions.

Mobile App Considerations

If you use our downloadable app rather than the mobile web version, similar tracking technologies may apply through your device's operating system settings rather than a browser. You can usually adjust tracking and advertising identifiers directly within your phone or tablet's privacy settings.

Cookies and Your Account Security

We use certain cookies to help detect unusual account behaviour, which supports our broader security and identity verification obligations. Where identity verification or KYC checks are required before a payout, cookies may assist in confirming that account access patterns are consistent with normal use. This is part of our effort to protect your funds and comply with the licensing conditions under which we operate.

Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or our own operational practices. Any revisions will be posted on this page, and we encourage you to check it periodically. Continued use of rooster.bet after an update indicates your acceptance of the revised policy.

Contact Us

If you have questions about how we use cookies, or if you would like further information about managing your preferences, our support team is available 24/7 through live chat with human agents, as well as by e-mail at [email protected]. We are happy to help clarify any aspect of this policy or our wider approach to data handling at Rooster.

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